Dr. Chang, I wanted to thank you and your staff for the level of care prior to and during my hip replacement surgery. Every step was well organized and explained. When I had questions; your staff always answered quickly.
This was my first stay in a hospital and the experience was wonderful! The care I received from the Ross Medical staff and the nursing staff was beyond my expectations. They are great employees who truly like their jobs and are always there with a smile and caring manner.
My hip is working better daily and I appreciate my improved mobility.
Thank you for your professional manner in which you have handled my surgery.